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We reply within 24 hours for all launch support requests.

Last updated: February 16, 2026

Contact Support

Use the form below for the fastest routing, or email us directly at support@transcribehq.com.

Include This In Your Report

  • App version and platform (iOS or macOS).
  • Device model and OS version.
  • Reproduction steps and expected behavior.
  • Screenshots and relevant logs when possible.

Triage Categories

  1. Subscription, purchase, or restore issues.
  2. On-device or cloud transcription failures.
  3. Recording/import/export workflow defects.
  4. Accessibility and usability blockers.